ez haul national car rental history

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Please enter 5 or 9 numbers for the ZIP Code. Handling time. No car. Pros: I called about 10 AM to advise them I would be about an hour and a half late late picking up the vehicle. Instead of 12 it would be more like or 2PM. My paper work said that thy closed at 1 PM however they had decided to close at 12 PM. I asked them if they could stay open until I got there but they would not stay past Considering that it was a ten day rental I would have thought they would be more accomadating. They weren't and I had no car until Tuesday when I got one from the Enterprize at the airport who provide excellent service and flexibility.

Cons: Their service and restrictive way in which they operate. Cons: The smell in the car. Pros: Easy, fast pick up, in and out of location. Everytime I rent though car is never clean. Double check the details. Cons: I requested to pick up the vehicle at the PIT airport as that was where we flew into. The person at the desk could not find the reservation, since the pickup location was somewhere downtown Pittsburg NOT at the airport. Instead of the 10 day rental price I was quoted, the price to get the vehicle at the airport was twice as much.

National Car Rental Emerald Club at EWR (New Jersey, New York) July 30 2019 @ 7pm

How can I request a PIT airport pickup, and get a downtown pickup location? Yes, the reservation identified the pickup location address, and I did not double check the address. The person at the counter at PIT airport said she has seen this problem occur a number of times I am not alone. Bait and switch? Not using Kayak again!!! Pros: They gave me a quarter tank of gas. Cons: I felt manipulated. The representative lied to me about what the minimum amount of insurance I could have was, and tried to charge me for it. I caught him in his first lie then he said he could go a bit lower on the charge.

Monday - Tuesday - Wednesday - Thursday - Friday - Saturday - Sunday. Monday - Tuesday - Wednesday - Thursday - Friday - Saturday Sunday. Stranded and annoyed. Cons: My flight arrived 30 minutes late and I discovered the staff had abandoned the rental counter, leaving me and six other customers stranded at the curb at 2 in the morning, 13 miles outside of the city. This despite me having prepaid for the rental car and having a confirmation number.

Hertz and Kayak Pros: Service staff were very friendly and helpful. No return hassles, quick and efficient. Saweet Deal. Pros: Got this one supercheap mainly bc it was from the airport. Expect to pay more. Pros: Although the price of the rental was very reasonable, and they did deliver what I rented, they took all of my paperwork from me when I dropped of the car. So when they charged my credit card more than what the receipt said I would be charged, I didn't have proof to dispute the overage.

I now see that this is the norm from Hertz. Pros: It was hassle-free process. Cons: It was a bit more than what i would have like ro pay. Overall, not bad. Pros: Clean car and nice ride. I had an overall great experience. Cons: Car had been smoked in. Evident by the smell after it would sit in the sun with the windows up, as well as the 2 cans of air freshener rolling around in the back. Pros: Plenty of people at counter at a busy time when I picked up the car. Location within airport is very convenient.

Similarly, drop-off was very efficient. Excellent customer service overall. We'll remember this when we need to book a future rental. Sometimes travel changes, and a refund would be appreciated!!! Thank you! Landside Terminal, Monday - - Tuesday - - Wednesday - - Thursday - - Friday - - Saturday - - Sunday - Pros: It was very fast, convenient, and easy. Pros: Not much, the car was clean, but shouldn't that be expected. Cons: Unfriendly staff both when renting and returning the car at the PIT airport.

They acted annoyed that I wanted to give them my business. When renting, the agents were talking about other rentals, not giving me their complete attention. Upon returning the car, they couldn't find my reservation, why? Because they had it under a totally different name. Probably because they were completely distracted during the rental process. I had to find the Kayak reservation on my phone to help them. This experience has convinced me I will never use Budget again. Pros: The condition of the car was great, a newer Chrevrolet Malibu.

Good gas mileage, great features, comfortable for long drives, etc. Cons: The pick-up from BUF was a fiasco. The untrained counter person took almost 20 minutes at the counter to issue my car. I then received a telephone call from Budget two days later indicating that the car was not supposed to leave BUF. I was returning it to PIT, and the person had issued me the wrong car. When I returned the car at PIT, they could not find it in the system, and I was paraded back and forth between the Budget and Avis counters. I still don't have my receipt which they were going to e-mail me within an hour.

A miserable experience! Pros: Attention to detail, customer service at the desk superb. Car smelled like smoke and was smaller than imagin. Cons: -Car smelled like smoke with a blast of chemical treatment on top to hide it. A Ford Escape or Rav 4 would have been much bigger. We did not like the Jeep, as we had a lot of stuff to haul. Cons: The car v smelled like smoke. Seat was uncomfortable. Two day charge was expensive. Poor signs at the return. Excellent service.

Pros: price. Cons: budget location at Pittsburgh airport parking garage was unlit and sign not visible kia forte a poor car re comfort and handling. Easy and quick! Pros: Checking in at the counter was super easy - drivers license, a question about fueling the car and another about insurance and we were done at the counter!

No pressure to ourchas ethe insurance.

Easy access to the car out of one of the airport doors. Had a couple of minivans to choose from. Returning the car was even easier, pull in, let them check the mileage and the fuel level, and receipt in hand. They had luggage carts for us to use at no charge. Highly recommend! No agent at the counter at 6AM for reservation. Made the long drive from Pittsburgh to Boston pretty comfortable. Thanks for that. Cons: There was no ticket agent at the National counter at 6AM.

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Had to go out to the garage to find someone. Pros: Car was very clean. The personel were very friendly and nice especially in Pittsburgh. Car was a brand new car. Cons: I wish we could have an Ezpass. I forgot to ask and there was no option on online reservation. Easy to rent and pickup. Pros: Vehicle was clean and in good operating condition. Friendly Avis age us both at pick up and drop off. I might not have noticed, but I had prepaid the car so they had to make another charge. I called, sent in credit card statements at their request to prove I had bought gas why??

They did reverse the charge. I was planning to dispute it next. What a lame scam, why nickel and dime a loyal customer?? My case was even worse. I saw that they added the fuel option upon taking a car from Hertz at the termini central station in Rome. I said I was not interested and the attendant responded that if I return the car full I will not be charged.

Gds car rental codes

So I did and so I was charged 84 euro for fuel. I took pictures etc upon return showing the tank was full including receipt for fuel, and contested, I am now waiting for their response. Pretty disgusting, in any event. On a recent trip to New York, I rented a car with Budget. Car was a Kia Sorento, gas tank capacity was The car had a full tank of gas upon return, gas station where I refueled was about 1 mile from the airport. The receipt issued by Budget states that I took out the car with Scam artists got away with alienating another customer.

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